The Alzheimer’s Approach: Learning A Better Way

Written by Larea Mcqueen

Hi, I’m Larea, a Registered Nurse, Faith Community Nurse, and Certified in Dementia Care with 30 years of experience supporting families living with Alzheimer’s and other dementias. Both of my parents have Dementia, so I understand the journey personally as well as professionally. My heart is in helping family caregivers feel supported, prepared, and confident every step of the way.

Last updated October 26, 2025

Alzheimer’s Is So Much More Than Memory Loss

Alzheimer’s isn’t just about forgetting—it’s about how the brain slowly changes how someone experiences the world.

As brain cells die, thinking, talking, and movement all become harder. Your loved one may lose their ability to focus, reason, make decisions, or even recognize what’s safe. Memory is just one piece of this complicated puzzle.

When you understand what’s really happening inside their brain, you can see their behaviors differently. Instead of getting stuck on what they’re doing, you start asking why they’re doing it. And that one shift changes everything.

It’s not just about finishing tasks—it’s about helping your loved one feel safe, calm, and understood. That’s when trust begins to grow and caregiving becomes a little smoother—and a lot more peaceful.

When someone with Alzheimer’s feels confused or scared, their brain goes into survival mode.
They may fight, try to flee, or freeze up completely. That’s not “bad behavior.” It’s the brain trying to protect itself from a world that suddenly feels unfamiliar.

Fight will show as resisting you, they are being combative or aggressive.
Flight will show as they are trying to run from you.
Fright will show as if they are frozen where they are, they will usually grab on to something for dear life.

These reactions are not bad behavior—they’re fear responses from a brain that’s struggling to make sense of the world. I’ve seen it happen with families over and over again. Here’s one that’s always stayed with me.

Using the right approach helps prevent these reactions. It tells your loved one, “You’re safe with me.”

When they feel understood instead of threatened, they’re more likely to cooperate and even smile.

Your Roadmap Through Alzheimer's & Dementia Care

✨ The more you understand dementia, the more patience you’ll have for the journey.

That’s why I created the Understanding Dementia Course — to help you gain both clarity and compassion.

💜 Mary and Her Dad

Mary used to dread mornings with her dad. He would get angry every time she tried to rush him to the bathroom, yelling, “Leave me alone!” One day, she decided to try something different. Instead of hurrying, she walked in slowly, smiled, and said softly, “Good morning, Dad. Can you help me with something?”

To her surprise, he looked up, smiled faintly, and took her hand. That moment changed everything.

Mary told me later, “It wasn’t the task that was hard—it was how I was doing it.” When she changed her approach, her dad changed his response. Their mornings became calmer, and their relationship grew closer.

That’s the power of the Alzheimer’s approach—it turns fear into trust.

Over the years, I’ve had the privilege of teaching this approach to hundreds of Certified Nursing Assistants (CNAs) during my nursing career. I’ve seen firsthand how learning the right way to interact can make all the difference in providing care with dignity and respect. It’s not just a strategy—it’s a mindset that transforms caregiving into something more compassionate and effective.

I’ve also seen this transformation in the professional world. In every nursing home, hospital, and assisted living community I’ve worked in, one simple truth holds up—the right approach changes everything.

🌼 Gloria’s Shift

As a CNA in memory care, Gloria had one resident who was known for pushing staff away during bath time. Everyone dreaded assisting her. But Gloria tried something new—she approached slowly, knelt beside her, and said softly, “Hi, Miss Ruth, it’s Gloria. I’m just here to help you freshen up.”

She held out her hand and waited. Miss Ruth looked at her for a moment, then quietly said, “Okay.” From that day on, Gloria became the only aide Ruth trusted.

Gloria told me, “I stopped thinking about getting the job done and started thinking about helping her feel safe. That made all the difference.”

Her experience perfectly illustrates how small changes in approach create big changes in cooperation.

Compassion over correction—every time. 💜

🧩 Infographic: The Alzheimer’s Approach

These simple shifts build trust, reduce stress, and remind your loved one that they’re still safe and loved—even when words don’t make sense anymore.

📘 Save & Share This!

Here’s a quick visual guide to the keys of the Alzheimer’s Approach. Print it, pin it to your fridge, or share it with anyone helping in your loved one’s care.

When everyone uses the same approach, it keeps the environment consistent—and consistency builds calm.

💜 The Six Keys to the Alzheimer’s Approach

Small changes in how you approach someone can make a big difference in how they respond.

Here are six simple steps that help you build calm, trust, and cooperation.

1️⃣ Approach Slowly

Move slowly and from the front so they can see you coming. People with dementia have a smaller field of vision, so quick movements can startle them.

A slow approach says, “You’re safe. I’m here to help.”

2️⃣ Stand Slightly to the Side

Standing right in front of them can feel intimidating, especially if they’re sitting.

By standing a little to the side, you give them space and help them feel more relaxed and in control.

3️⃣ Get to Eye Level

If they’re seated, kneel or squat so you’re at their eye level. Looking down at someone can feel overpowering.

When you’re face-to-face, you’re saying, “We’re partners in this.”

4️⃣ Use a Soft, Calm Voice

Your tone sets the mood. Speak slowly, clearly, and gently—like you’re reassuring a dear friend.

A calm voice soothes their anxiety and builds trust. Avoid talking too loudly or using “baby talk.” They’re adults and deserve to be treated that way.

5️⃣ Call Them by Their First Name

Names are powerful. Even if your loved one doesn’t always recognize you, their own name still feels familiar.

It says, “You matter to me.”

6️⃣ Offer Your Hand

When it’s time to move or start a task, extend your hand instead of giving a command.

It gives them the choice to join you—and choice helps them feel respected and safe.

💡 These small actions might seem simple, but they speak volumes to a brain that’s easily overwhelmed. Calm, slow, and gentle always wins.

The Alzheimer’s Approach to Everyday Tasks

When “Getting It Done” Isn’t the Goal

Every caregiver knows how hard it can be to complete daily tasks—bathing, dressing, eating—without a battle.

Here’s the secret: it’s not about finishing the task; it’s about the way you start.

There are two very different ways to approach care tasks:

🚫 The Task-Centered Approach

This is when we focus on the job itself—“It’s 8:00, time for your bath.”

The problem? It can feel rushed and bossy. When your loved one doesn’t understand why something’s happening, they may dig in their heels or get upset.

💜 The Person-Centered Approach

This method focuses on them. It honors their habits, moods, and emotions.

If Mom always bathed after breakfast, stick to that rhythm. If Dad is anxious in the morning, try again later.

It’s not about your schedule—it’s about their comfort zone.

When you adapt to their world, cooperation comes more easily. You’re not forcing care on them—you’re partnering with them.

Making a Connection Before You Begin

Before starting any task, take a moment to connect.

People with Alzheimer’s may not remember who you are, but they can feel your tone, warmth, and intention.

A short conversation before a task helps calm nerves and builds trust.

Here are a few easy ways to start connecting:

Ask About Their Work:

“Were you a teacher? What did you like most about it?”

People love sharing what they used to do—it reminds them of purpose.

Talk About Family:

“Do you have grandkids? How old are they now?”

Family memories often bring joy and comfort.

Ask About Faith:

“Do you go to church nearby?” or “Did you sing in the choir?”

For many, faith brings peace and familiarity.

Ask About Their Hometown or Childhood:

“Are you from around here?”

Talking about where they grew up often opens the door to happy memories.

💬 Why Reminiscing Works

Short-term memories fade first, but long-term ones often stay.

When you help them talk about “the good old days,” you give them a sense of success and confidence.

That calm connection makes it much easier to move into the next step—like eating, dressing, or bathing—without frustration.

🌼 Connection first, task second. Always.

Completing the “Hard” Tasks the Alzheimer’s Way

Some tasks—like bathing, toileting, or changing clothes—can feel embarrassing or scary to your loved one.

They’ve done these things privately for decades, and now someone else is helping. That loss of independence can feel huge.

Here’s how to make those moments gentler.

🪞Use Softer Language

Certain words—like “bath,” “shower,” or “toilet”—can sound threatening or confusing.

Instead, try saying:

  • “Let’s freshen up a bit.”
  • “Come help me for a minute.”
  • “Let’s step in here together.”

Gentle, indirect wording feels safer and more natural.

🧭 Try Transition Phrases

Transition phrases help the brain shift gears. They give a sense of flow instead of surprise.

You might say:

  • “It’s about that time.”
  • “While we’re in here, let’s go ahead and get cleaned up.”
  • “Let’s stop in the bathroom before we sit down.”

They sound casual, not bossy.

👀 Use Visual Cues

Words can get lost when the brain can’t process language easily.

Pointing, showing, or gently guiding can work much better.

For example, walk toward the bathroom while saying, “Let’s head this way,” and gesture toward it.

Visuals help the brain connect the dots.

🚫 Avoid the “Wrong” Approach

If you rush, raise your voice, or demand compliance—like “You have to take a bath now”—you’ll likely meet resistance.

It’s not stubbornness; it’s fear.

A gentle tone, slower pace, and open body language tell their brain, “You’re safe.”

💜 Jim and Alice

I once spoke with a husband who had learned this lesson the hard way, and his story captures the heart of this approach perfectly.

Jim had been caring for his wife, Alice, through her middle-stage Alzheimer’s. Every night, getting her ready for bed felt like a battle—she’d insist she had already brushed her teeth or that it wasn’t bedtime yet. One night, Jim remembered something he’d read: approach slowly and connect first.

He sat beside her, held her hand, and said, “You always loved your lavender pajamas, didn’t you?”
Alice smiled faintly and said, “Yes, I did.” That one gentle start became their nightly routine.

Jim said, “When I stopped correcting her and started connecting with her, we both found peace again.”
His words remind us that caregiving isn’t about control—it’s about connection.

Top 5 Questions & Answers

1. Why does my loved one argue so much now?
Because reasoning and logic fade early in dementia. What sounds like arguing may just be confusion or fear.

2. How can I calm them down when they’re upset?
Stay soft-spoken, step back, and give them space. Reassure them you’re on their side: “I see you’re upset—I’m here to help.”

3. Should I correct them when they’re wrong?
Not usually. Correcting can cause embarrassment or agitation. Redirect gently instead—“Let’s do this together.”

4. Why do they act fine with others but difficult with me?
You’re their safe person. They let out frustration with the one they trust most—it’s a strange kind of compliment.

5. How can I stay patient when I’m exhausted?
Step away for a few minutes. Take a few deep breaths. Remember—responding with calm isn’t giving in, it’s giving love.

💗 The Heart of the Alzheimer’s Approach

This approach is about more than caregiving—it’s about connection.

When you move slower, speak softer, and respect their dignity, you’re showing love in its purest form.

Tasks will still take time. There will still be hard days. But when your loved one feels safe and understood, everything changes—for both of you.

🌷 Connection before correction. Compassion before completion.

Want More Help on This Journey?

If you’d like to learn more step-by-step strategies for responding to dementia behaviors and creating calmer care moments, take a look at my course:

🎓 Understanding Dementia: A Beginner’s Guide
Learn what’s happening in your loved one’s brain and how to bring more peace into both of your days.

📒 Alzlog Caregiver’s Notebook
Track dementia changes, share updates with doctors, and keep the whole family informed.

You’re doing one of the hardest jobs there is, but you don’t have to do it alone.

With the right approach, a little patience, and a lot of heart, you can make each day a little calmer and more connected. 💜

0 Comments

Larea Mcqueen

Hi, I’m Larea, a Registered Nurse, Faith Community Nurse, and Certified in Dementia Care with 30 years of experience supporting families living with Alzheimer’s and other dementias. Both of my parents have Dementia, so I understand the journey personally as well as professionally. My heart is in helping family caregivers feel supported, prepared, and confident every step of the way.

🌿 Learn What’s Coming and How to Prepare

🌟 Every Alzheimer’s & Dementia caregiver struggles with patience at times.

The Understanding-Dementia Course not only explains the dementia-related changes headed your way, but also teaches you practical ways to stay calm, compassionate, and patient.

Supportive Resources for Caregiving

Free Information

See our blog for dementia education and sign up for our newsletter with tips for dementia caregivers!

Alzlog Dementia Caregiver App

ALZLOG App for Dementia Caregivers

Understand, assess,  and track dementia stages and manage caregiving with ease with the user-friendly Alzlog app, designed to support caregivers every step of the way.

Private Facebook Caregiver Support Group

A community where you can connect with others facing similar challenges, share experiences, and find support.

Understanding Dementia: A Guide for Family Members Course

Discover the stages of dementia, develop patience, and learn effective caregiving techniques with our easy-to-follow Understanding Dementia course.

Recent Articles